Returns & Exchanges
At ZINC, we stand by the performance of our gear and offer a hassle-free 30-day return policy for all unused products in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your sports gear.
Drop Off Package
Hand over your package to any authorized carrier location; ensure the tracking number is scanned for real-time updates.
Receive Refund
After our warehouse team inspects the equipment for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing